BRAND AMBASSADOR/SALES ASSOCIATE APPLY NOW

In launching our first ever retail project, we are looking for an enthusiastic team player with a strong passion for design and fashion who will thrive in providing our customers an outstanding luxury experience.

Responsibilities:

• Act as a brand ambassador, assisting the client in their Icetime luxury Journey
• Maintain Icetime Luxe culture of excellence in every client interaction and within every aspect of the sales/team experience
• Through active listening, ensure each customer receives a superior and professional service according to the Icetime philosophy
• Identify the client’s needs and provide personalized frame styling utilizing a thorough understanding of the collection as well as the brand’s history and craftsmanship
• Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details
• Connects and develops strong relationships with customers to build and maintain a strong client following.
• Follow up on orders and assist customers with after-sales service issues, repairs, cleanings, etc.
• Maintain the store's visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes

Job requirements:

• 1-2 years of experience in luxury goods, jewelry, or optical field with proven results
• Must be a sales-oriented person with a knack for closing sales
• Able to work weekends
• Customer-centric approach to sales with a passion for helping others
• Positive attitude, enthusiastic, warm, and personable
• Sophisticated sense of style
• Excellent phone etiquette
• Strong attention to detail with a high level of accuracy
• Curious with a self-motivated attitude and ability to work independently
• Very responsive, problem solver, enthusiastic and benevolent
• Willingness to develop and grow optical knowledge
• Ability to converse in second language is appreciated but not required Spanish.