BRAND AMBASSADOR/SALES ASSOCIATE APPLY NOW
In launching our first ever retail project, we are looking for an enthusiastic team player with a strong passion for design and fashion who will thrive in providing our customers an outstanding luxury experience.
- Act as a brand ambassador, assisting the client in their Icetime luxury Journey
- Maintain Icetime Luxe culture of excellence in every client interaction and within every aspect of the sales/team experience
- Through active listening, ensure each customer receives a superior and professional service according to the Icetime philosophy
- Identify the client’s needs and provide personalized frame styling utilizing a thorough understanding of the collection as well as the brand’s history and craftsmanship
- Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details
- Connects and develops strong relationships with customers to build and maintain a strong client following.
- Follow up on orders and assist customers with after-sales service issues, repairs, cleanings, etc.
- Maintain the store's visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes
- 1-2 years of experience in luxury goods, jewelry, or optical field with proven results
- Must be a sales-oriented person with a knack for closing sales
- Able to work weekends
- Customer-centric approach to sales with a passion for helping others
- Positive attitude, enthusiastic, warm, and personable
- Sophisticated sense of style
- Excellent phone etiquette
- Strong attention to detail with a high level of accuracy
- Curious with a self-motivated attitude and ability to work independently
- Very responsive, problem solver, enthusiastic and benevolent
- Willingness to develop and grow optical knowledge
- Ability to converse in second language is appreciated but not required Spanish.